PENANGRESORT.COM - Terms of Rental Agreement

RENTAL RATES - Fairway/Seaview (rates subject to change without notice)

1. Eden Fairway Condo - 3-Bedroom Self-Cater Apartments (max. 6 persons)
a) Weekdays: from RM180 nett to RM240 nett per day (min. 3 days)
b) Weekends (Fridays and Saturdays), Malaysian and Singapore School Holidays, Eve of and Public Holidays: from RM220 nett to RM250 nett per day (min. 2 days)
c) Peak Periods and Special Event Days: from RM330 nett to RM485 nett per day
d) 7 days and above: from RM150 nett per day (plus 2 days' rent for reservation/security deposit and for utilities and damages, if applicable)
e) 30 days and above: from RM100 nett per day (plus 7 days' rent for reservation/security deposit and for utlities and damages, if applicable)
f) Yearly rental: from RM2,000 nett per month (one month's rent in advance plus one month's rent for reservation/security deposit and for utilities and damages, if applicable).
Above rates include weeky housekeeping.
2. Eden Seaview Condo - 3-Bedroom Self-Cater Apartments (max. 6 persons)
a) Weekdays: from RM220 nett per day (min 3 days)
b) Weekends: from RM260 nett per day (min 2 days)
c) Peak Periods and Special Event Days: from RM360 nett per day
d) 7 days and above: from RM180 nett per day (plus 2 days' rental deposit)
e) 30 days and above: from RM120 nett per day (plus 7 days' rental deposit)
f) Yearly rental: RM2,000 nett per month (one month's rent in advance plus one month's rental deposit)
3. Pre-Paid Cell Phones
Security Deposit RM250, Rental (Per Stay) RM100; additional per top-up RM100
 
4. Car Rentals
Ask for our special long term rental rates of privately-owned cars, airport meeting services, transfers, and tours.

MODE OF RENTAL PAYMENT

1. By WIRE/TELEGRAPHIC TRANSFER to our bank account at:
Bank:     Maybank, Tanjung Bunga Branch, Penang, Malaysia
Account Name:     WWT Communications Sdn. Bhd.
Account Number:     0-07143-405353
(For international transfers, Swift Code of Bank:      MBBEMYKLAXXX)
and fax a copy of your bank-in slip to (604)881 2296
2. By BANK DRAFT in US Dollars or equivalent currencies drawn on a Malaysian Bank in Kuala Lumpur or Penang, Malaysia
and made payable to:
WWT Communications Sdn. Bhd.
and post to us at
WWT Communications Sdn. Bhd.
2S-1-2 Jln. Sg. Emas,
11100 Batu Ferringhi,
Penang, Malaysia.
Tel:(604)881 2295  Fax:(604)881 2296
3. By INTERNATIONAL MONEY ORDER or BRITISH POSTAL ORDER (in equivalent currencies)
and post to us at the above address.
4. By CHECK in Malaysian Ringgit (for payments using Malaysian Bank cheques) and post to us at the above address.
Please allow enough time for check clearance before check-in.
5. Payment by wire or telegraphic transfer can also be made to the following accounts: Name of Account: Khoo Boo Yeang
Name of Banks:
1. Standard Chartered Bank, Battery Road Branch, Singapore - A/c No. 01-2-118838-8
2. Citibank, Penang Branch, Malaysia - A/c No. 0-410166-011 (Swift Code 10991151)
3. Hongkong Bank, Penang Main Branch, Malaysia - A/c No. 371-256975-011
4. Public Bank, Penang Main Branch, Malaysia - A/c No. 3093083135
5. Overseas Chinese Banking Corporation, Penang Branch, Malaysia - A/c No. 7301097973
6. Bumiputra Commerce Bank, 15 Lebuh Pantai Branch, Penang, Malaysia - A/c No. 0703-0868219-00-9 (Swiftcode BCBMMYKL)
7. Bumiputra Commerce Bank, Penang Main Branch, Malaysia - Ac/ No. 02-009-23447-61
8. Southern Bank, Fettes Park Branch, Penang, Malaysia - A/c No. 1015014318
9. Alliance Bank, Sungei Nibong Kecil Branch, Penang, Malaysia - A/c No. 026-1-000280-6
10. Bank Simpanan Nasional, Penang Main Branch, Malaysia - Ac/ No. 5-8590376-9
11. Malayan Banking Berhad, Penang Main Branch, Malaysia - A/c No. 307013003498
12. Malayan Banking Berhad, Jalan Sultan Ahmad Shah Branch, Penang, Malaysia - A/c No. 157214010975

DEPOSIT PAYMENT

Reservations are considered secured only upon email or written confirmation from us and upon receipt and clearance of a deposit payment as follows: for yearly rental, one month deposit; for monthly rental, one week deposit; for weeky rental, two days' deposit. Full payment for rental period is required one month before check-in date.

REFUND POLICY

1. Deposit will be forfeited for cancellatiion with less than 7 days' notice before check-in date. For cancellation with more than 7 day's notice in writing, deposit will be refunded less bank commission, disbursements and handling charges (if any).

2. Upon checking-in, and for non-utilization of complete rental period, deposit will be utilized for remaining unutilized period and balance of full payment refunded, less amount for utilities (if applicable) and damages (if any).

3. Deposit will be refunded upon completion of rental period, less amount for utilities (if applicable) and damages (if any).

POSTPONEMENT

For postponement of rental period in advance, and subject to the apartment being available, the deposit will still be valid. Should the apartment not be available, deposit will be refunded only if notice given is more than 7 days' in advance of check-in date, less bank commission, disbursements and handling charges (if any).

"NO SHOW"

1. For "no show" without advance notice, the apartment will be reserved for one night only and will be released after the first night and deposit will be forfeited.

2. Should guest arrive after the "no show" period and should be apartment be still available, the deposit will still be valid.

CHECK-IN/CHECK-OUT

1. Key collection is at our WWT Communications office at first floor of Ferringhi Mutiara Arcade (one block before Eden Fairway). Please advise your arrival time to facilitate your check-in. Email, fax or phone us before your arrival. Emergency contact hand-phone number is 012-483 6281

2. Please advise your estimated check-out time to facilitate return of keys and deposits.

3. Above arrangements required as our office is manned during office hours only.

BUSINESS CENTRE

Business Centre facilities: phone, fax, left messages, email and cyberclub is at our WWT Communications office.

LIMIT OF LIABILITY

We adhere to hospitality industry practise as follows: Should reservations accepted cannot be fulfilled due to unforeseen circumstances, over-bookings, unserviceability of accommodation unit, force majeure, disputes or whatever reason, penangresort.com reserves the right to offer equivalent accommodation at another unit, another location or refund of deposit taken. Every endeavour will be taken to ensure that guests' comfort are taken care of and penangresort.com also reserves the right to transfer guests back to the booked accommodation unit once it becomes available again. 

Guests use the facilities at their own risk and penangresort.com will not be held responsible for damages to or loss of life or property of the guests.

 

penangresort.com
WWT Communications Sdn. Bhd., 2S-1-2, Jln. Sg. Emas, 1st Fl., Ferringhi Mutiara Arcade, 11100 Batu Ferringhi, Penang, Malaysia.
Tel:(604)881 2295  Fax:(604)881 2296  Email: dakhoos@pc.jaring.my
(Co. No. 088963-V)

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